The Itel 1702 is a smartphone that runs on an older version of Android (Android 5.1.1 Lollipop out of the box) and subsequently is prone to occasional lock ups that can be solved with a hard reset. The Android operating system is reliable in general, but occasionally Itel owners can try pressing too many buttons or swiping too quickly and the OS isn’t able to keep up which then leads to a freeze. Itel 1702 owners aren’t alone with this problem; it happens to the latest iPhone users as well; and thankfully can be solved just as easily.
The following tutorial demonstrates how to hard reset the Itel 1702 smartphone so you can restore it to its factory defaults.
How to Hard Reset/Factory Reset Itel 1702 Smartphones
You can apply the hard reset/factory reset from the Itel 1702 smartphone’s bootloader menu. Here is how you can do that:
1. Hold down the Power button to turn off the Itel 1702 smartphone.
2. Restart the Itel 1702 smartphone holding the Power + Volume Up buttons simultaneously for around three seconds.
3. Let go of the two buttons you were holding when you see the Android Recovery menu.
4. Use the Volume buttons to scroll through the list and select Wipe data/factory reset, and then confirm your selection by pressing the Power button.
5. When it asks if you want to Wipe all user data? This CANNOT BE UNDONE!, use the Volume buttons to select Yes, and then press the Power button to confirm the command.
6. Wait until you get a message at the bottom of the display that says something akin to … Set Factory Reset done … Data wipe complete.
7. When you get back to the Android Recovery screen again, use the Volume buttons to scroll through the list and select Reboot system now, and confirm your selection by pressing the Power button.
8. Once the operating system restarts, you can start using the device again if you like.
That’s all.