Verizon systems were created bogus reports over the weekend that were letting any customers upgrade to a new subsidized phone via their online automated system and without any need of giving up their unlimited data plan.
Since then, Verizon has managed to fix the glitch. However, the team has decided it wouldn’t be right if they took away those privileges to which the customers signed up for over the weekend, even though they were mistaken.
All customers that signed up for the deal while the Verizon systems were allowing the errors will get to keep the deals they signed up for.
The statement from the company:
“Over the past weekend, there was a software issue involving some orders for customers seeking to upgrade their devices. A number of customers who were upgrading devices were able to maintain an unlimited monthly data feature while paying a subsidized price.
Verizon Wireless will honor those orders that were approved this past weekend, allowing those customers to retain their unlimited plans for the duration of their contract and receive their new device.
Verizon Wireless corrected this software issue today (9/30). The company no longer offers unlimited data plans and customers who want to retain existing unlimited data plans, must pay full retail price for a replacement phone.”-Verizon statement