The Alcatel 5003D was released in 2019 and ran Android 8.1 Oreo out of the box. Since it does come with a recent version of Android coupled with a Quad-core 1.3 GHz Cortex-A53 CPU, the software shouldn’t freeze too often. Nonetheless, every smartphone — whether it runs Android or iOS — is prone to locking up on occasion. And you do experience freezes or locking up on the Alcatel 5003D, you can take a hard reset to solve it. Every version of Android is capable of the hard reset (also known as a master reset or factory reset). The hard reset is a common way to troubleshoot basic software related problems.
How to Hard Reset/Factory Reset Alcatel 5003D Smartphones
You can apply the hard reset/factory reset from the Alcatel 5003D smartphone’s bootloader menu. Here is how you can do that:
1. Hold down the Power button to turn off the Alcatel 5003D smartphone.
2. Restart the Alcatel 5003D smartphone holding the Power + Volume Up buttons simultaneously for around three seconds.
3. Let go of the two buttons you were holding when you see the Android Recovery menu.
4. Use the Volume buttons to scroll through the list and select Wipe data/factory reset, and then confirm your selection by pressing the Power button.
5. When it asks if you want to Wipe all user data? This CANNOT BE UNDONE!, use the Volume buttons to select Yes, and then press the Power button to confirm the command.
6. Wait until you get a message at the bottom of the display that says something akin to … Set Factory Reset done … Data wipe complete.
7. When you get back to the Android Recovery screen again, use the Volume buttons to scroll through the list and select Reboot system now, and confirm your selection by pressing the Power button.
8. Once the operating system restarts, you can start using the device again if you like.