You can hard reset the Samsung Galaxy A20e smartphone to wipe all data and reset factory settings. Those installing custom firmware also need to hard reset and wipe the cache before they swap stock Android for a custom build.

If troubleshooting Android, you may find the operating system unusable. If so, you can always use the Recovery Mode Samsung offers to boot into the recovery partition and solve the problems from there.

Most Android smartphones come with a recovery partition separate from the Android operating system which is on its own partition. The recovery partition is there for those who cannot use the Android operating system because of its bugs at the time. You can use Recovery Mode to troubleshoot Android either with a hard reset or by flashing new firmware. As a last resort, a technician will flash new firmware in the recovery partition to get the smartphone working again.

This tutorial demonstrates how to hard reset the Samsung Galaxy A20e smartphone.

Caution:

  • Hard resetting the Samsung Galaxy A20e wipes all data and resets factory settings. Back up beforehand if you want to restore your data or it is lost for good.
  • You may need to sign in to your Google account when setting up the Samsung Galaxy A20e after the hard reset is applied. Thus, you should know your Google account email and password before continuing.

Method One: How to Hard Reset Samsung Galaxy A20e Using Settings App

You can hard reset the Samsung Galaxy A20e smartphone in Recovery Mode or directly from the Settings app in Android. We recommend using the Settings app because it’s easier than booting out of Android and into the recovery partition. Here is how to hard reset from the Settings app first:

  1. With the Galaxy A20e turned on, tap Settings > General management.
  2. Tap Reset > Factory data reset.
  3. Tap Reset > Delete all.

Method Two: Hard Reset Samsung Galaxy A20e Using Stock Recovery

You can also hard reset in Recovery Mode which boots into the recovery partition separate from the Android operating system. There are two recovery partitions available: stock recovery and custom recovery. People who install custom firmware need to have a custom recovery. If you do not customize Android, you have a stock recovery. Here is how to hard reset using stock recovery first:

Note: In Recovery Mode, you navigate using the Volume buttons and confirm your selections with the Power button.

  1. With the Galaxy A20e turned on, press Power and tap Restart twice until the phone vibrates.
  2. With the Samsung logo on the screen, press and hold the Power + Volume Up buttons simultaneously until in Recovery Mode.
  3. From the Android Recovery menu, press Wipe data/factory reset.
  4. When it says “This cannot be undone,” press Yes.
  5. Press Reboot system now.

It will leave the recovery partition and boot back into the Android operating system.

Method Three: Hard Reset Samsung Galaxy A20e Using Custom Recovery (TWRP)

You can also hard reset using a custom recovery. Nowadays, it is TWRP that is the custom recovery image people install. Here is how to hard reset using TWRP:

Note: You can take a NANDroid backup using TWRP. Just tap Backup from the main screen.

  1. With the Galaxy A20e turned on, press Power and tap Restart twice until the phone vibrates.
  2. With the Samsung logo on the screen, press and hold the Power + Volume Up buttons simultaneously until in TWRP.
  3. Tap Wipe.
  4. Choose to wipe all the caches and data.
  5. Tap Reboot from the main TWRP menu.

In conclusion, that is how to hard reset the Samsung Galaxy A20e smartphone.